neluxia

Men's Collection

Men's Jumpers & Hoodies

Women's Collection

Dresses

30-day return policy

At Neluxia, we believe shopping for fashion should be effortless and worry-free. That's why we offer free Australia-wide shipping and a 30-day satisfaction guarantee on every order.

If you're not completely satisfied with your purchase, you can return it within 30 days in accordance with our return policy.

Our dedicated customer support team is always here to help. If you have any questions about your order or our products, feel free to contact us at info@neluxia.com. We're committed to providing you with the best shopping experience possible.

Frequently asked questions

Yes! Sale items can be returned within our 30-day return period, provided they meet the conditions outlined in our Return Policy.

For hygiene reasons, some items (such as underwear or accessories) may be non-returnable. Any final sale items will be clearly marked before purchase.

Estimated delivery is 8–15 business days. Once your order has been shipped, you'll receive a confirmation email with tracking information (where available).

We work with carefully selected manufacturing partners to ensure every product meets our quality standards before reaching you.

We offer free shipping across Australia on every order. No minimum purchase required