If the product isn't the right size or doesn't meet your expectations, we offer a 30-Day Money-Back Guarantee.
Simply contact us at info@neluxia.com, and our team will be happy to assist you with the return process.
We're committed to making your shopping experience as smooth and hassle-free as possible.
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Once your order has been placed, our team will carefully process and prepare it for dispatch. Orders are typically processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your parcel every step of the way.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a tracking link.
You can use this information to follow your parcel and view the latest delivery updates at any time. If you haven't received your tracking details within a few days of placing your order, please check your spam or junk folder.
We offer a 30-Day Return Policy to ensure you can shop with confidence.
If you're not completely satisfied with your purchase, you may return your item within 30 days of delivery, provided it is unused, unworn, and in its original condition.
We're here to help! If you have any questions or need assistance, please don't hesitate to contact us at info@neluxia.com.
Our friendly customer support team will be happy to assist you and get back to you as quickly as possible.